Shipping & Returns

We are currently only shipping within the US. Shipping times are currently between 15 and 30 days. We appreciate your patience as we continue to grow our small business.


We offer free returns within 30 days of the purchase date for all our customers in the US. Before getting started, please ensure the returned item is:

+ unworn
+ has no signs of wear or damage
+ In its original packaging (jewelry box and pouch included)
+ original shipping box or similar size box

We inspect all returned items for the above conditions before issuing a refund. If the item shows signs of wear or damage, or if the original packaging was not included, we have the right to deny a refund and re-ship the items back to you. 

Final sale items are not eligible for returns.

*** Earrings are not eligible for returns due to hygiene reasons. Thank you for understanding.

To initiate a return, simply email info@shopdesja.org with a return request stating your order number.

Cancellations

Your orders get processed into our production system automatically, therefore and unfortunately we are unable to make changes or cancel an order after it has been placed.